Procurement BPO Services Overview

These are challenging economic times and now, more than ever, chief procurement officers are not only expected to drive large reductions in their procurement spend but they are also under intense pressure to make every business process as efficient as possible. Accenture research shows that high-performance businesses have the ability to navigate periods of uncertainty and emerge even stronger. They use a downturn proactively to improve their competitive position, taking advantage of shifting customer needs, upgrading talent, and acquiring capabilities and assets.

At Accenture, our goal is not simply to help you reduce operational costs or buy goods and services at low cost; it is to help you create competitive advantage and measurable shareholder value—quickly. We help you achieve a rapid, sustainable improvement in procurement performance enterprise-wide. That translates to deep, sustainable sourcing savings that directly affect your bottom line. Furthermore, while we manage your indirect/non-strategic spend—delivering process efficiencies and measurable savings quickly—you focus your talent and capital on your direct spend and on creating new revenue opportunities that further boost your profitability and the price of your stock.

With Accenture as your procurement partner, you can:

• Source strategically: We source materials and services for you giving you new opportunities to save money manage demand, suppliers and compliance.
  
  
• Connect with a larger base of suppliers: We have access to a broad pool of suppliers, allowing us to find the lowest prices and best fit for your procurement needs.
  
  
• Increase contract compliance: We can help increase your on-contract buys, lowering your costs, reducing risk and increasing management control over spend.
  
  
• Operate more efficiently: We offer exceptional levels of process rigor, discipline and control and drive continuous improvement through our processes.
  
  
• Improve business insight: We'll help you identify additional spend savings and fuel innovation.
  
  
• Manage benefits delivered to the bottom line: We'll deliver spend savings and transparency that means you can take the financial benefits straight to your bottom line.

Download our brochure
To learn more about our capabilities, download our brochure Accenture Procurement BPO Services [PDF, 457KB]. PDF Help

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Given the economic climate, companies need to consider their positions and decide on their strategy for responding to changed circumstances. Accenture Procurement BPO Services can help companies navigate this challenging period through a unique set of tools to help companies and government entities, gain maximum control over spend, and achieve deep sourcing savings in the complex and rapidly evolving global marketplace.

We leverage our category management expertise, market insight and our economies of scale to help clients’ achieve sustained spend savings.

• In one year, we achieved sourcing savings of $400 million (15 percent) and delivered additional spend savings of $28 million through e-Auctions for a banking client.
  
  
• We delivered 35 percent savings over the previous year through Buy Centers established in 50 countries, virtually eliminating non-compliant spend and greatly improving the control and buying power of a global technology company.

We can help drive sustained spend savings, increase transparency, and control and help you manage your supplier base more efficiently.

• Last year we delivered $3.7 million in indirect spend savings and reduced back office operating costs by 25 percent at a property management and financial services company.
  
  
• We generated savings of 23 percent across seven categories of spend and improved compliance levels by implementing a new procurement system and best practice processes at a construction services company.

What our Clients say about us
“The business case for OneFinance enables us to generate a 35 percent reduction in our run rate, but the real benefit to the project is our ability to drive the procurement organization to enhance their sourcing capability. The savings and the benefit that accrues to Microsoft generates a payback in less than 6 months of our original cost.”
—Taylor Hawes, general manager and controller, Finance Operations, Microsoft

"The results of the project so far have been very positive...Spend savings are on track to deliver against forecast and we can now see the benefits of improving both visibility and transparency."
—Dr. Bernadette Margel, Head of Operations for Global Sourcing, Deutsche Bank

“The savings achieved so far have already exceeded our expectations and Hochtief has decided to expand the program beyond the German speaking countries to the rest of Europe and the US.”
—Dr. Martin Rohr, Executive Board Member, Hochtief

Learn more about our Global Delivery Network.

In a time of economic downturn, companies realize the potential their procurement function has to generate significant business returns. For the typical company, procurement costs can represent anywhere from 50 percent to 75 percent of annual revenues, so even small reductions in that cost base can have a big impact.

Our procurement BPO services encompasses strategic sourcing and category management, requisition-to-purchase order processing, invoice processing, travel and expense processing, and performance management. It is built on a true one-to-many platform that includes a best-in-class global technology portal, regional sourcing centers, and procurement “Centers of Excellence” that are part of Accenture’s world-class global network of delivery centers. Through a commitment to continuous process innovation and the ability to process scale, we offer our clients superior “source-to-pay” practices and a competitive commercial offering.

We offer a full suite of source-to-pay BPO services including:

• Sourcing and category management
• Sourcing support
• Procurement operations

Value-added services include:
Profit recovery and analytics, income statement, cash flow and balance sheet optimization, business analytics and performance management.

Our clients benefit from greatly increased transparency and control, reduced risk, more favorable contracts, increased contract compliance, deeper category mining and industry-leading intelligence that helps you achieve deep savings. We also help you achieve a rapid, sustainable improvement in procurement performance to improve your profitability and create measurable shareholder value.