  How can companies rapidly develop workforce skills, at scale, to support a transformational business initiative? At Telstra, Australia's leading telecommunications company, the answer was to create the Telstra Learning Academy. Managed through a multi-year outsourcing relationship with Accenture, the Academy is helping Telstra develop a next-generation engineering, technical and operations workforce to support the company's transformation into a modern, integrated media and communications company.
This comprehensive case study, written by the executives who direct the Telstra Learning Academy, explores topics including:  Learning strategy
Effective governance structures
Alignment of learning investments with business needs
Learning design, development and delivery
Measurement of business impact
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