Accenture Insurance BPO: Pension Services

Accenture Pension Services help insurers become high-performance businesses by reducing costs and improving customer service, offering economies of scale combined with an array of proven strategies, processes and technologies.

In the midst of the market turmoil, pension fund managers are under pressure from different quarters: from members who demand low administration costs and quality service; from employers who insist on efficiency and easy access to up-to-date information; from financial advisors who need effective integration with other stakeholders; and from regulators who require compliance with set operational parameters. By helping clients to respond positively to these pressures, Accenture Pension Services has grown to be a market leader, with more than a million members on its books.

Our Pension Services can provide:

• Contributions management.
• Support for relationships with members.
• Benefits management.
• Asset management.
• General ledger and reporting.
• Call center management.
• Consulting services.

The benefits of our services can include:

• Reduced costs.
• Quicker, more accurate and more reliable processing.
• A significant enhancement in customer care and services.
• The ability to manage changes in transaction volumes and membership numbers without having to invest in often-underutilized capacity.
• Greater ease of regulatory compliance.

Contact us to learn how you can achieve high performance with Accenture Pension Services.

Back to the Insurance BPO Overview page or view Life & Annuity Policy Services, Property & Casualty Policy Services, Property & Casualty Claims Services or Collections and Disbursements Services.

Our deep understanding of the pension business was acquired during 10 years spent working with fund managers, employers and regulators to meet their often conflicting requirements. This knowledge is combined with years of experience in process optimization, and supported by specialized software assets and a global network of delivery centers. Together, our experience and knowledge enable us to offer an effective business process outsourcing service that improves both the service levels and the financial performance of pension funds.

Accenture Pension Services has delivered a consistent, superior pension administration service to its clients for more than a decade. In becoming a market leader in this sector, we have built up a base of more than a million members. We interface directly with the HR departments of some 75,000 employers in 15 different industries.

This allows them to achieve high performance by reducing costs, while simultaneously growing revenue and improving customer service.

Related Client Successes
Cometa: Business Process Outsourcing
Fonchim: Business Process Outsourcing