An organization can derive maximum innovation and strategic value from its IT function by adopting a three-stage approach that fully embraces the cause of IT mastery. In this podcast, one of several spotlighting the building block of high performance we call "distinctive capabilities," we examine these three stages and how they deepen the value of an organization's IT structure as a management and organizational capability, not just a technical one. We also note some examples of high performers who have fully harnessed the potential of their IT.
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