Accenture enhanced its long-standing operations and strategy expertise with the 2007 acquisition of George Group, a recognized market leader in process, operational and business transformation, and innovation strategy.
The Brooke Army Medical Center (BAMC) worked with George Group to improve the emergency department triage processes it provides as a level-one trauma center. Through a comprehensive analysis program involving Lean Six Sigma, process mapping, metrics and data collection, the center has achieved measurable results. Initial indications are that BAMC has been able to dramatically improve triage wait time by: