 In June 2006, Unilever signed a seven-year human resources outsourcing contract with Accenture to deliver HR services in 100 countries. This arrangement is considered as the largest HR outsourcing contract up to date.
The article explains the thinking behind Unilever’s strategy and how it proposes to leverage Accenture’s skills and capabilities to improve its performance. Unilever is a $60 billion personal care and food brands company. As a truly global company in a brutally competitive market, it faces major human resources challenges. Managing multinational workforces is one; cutting back-office and administrative costs as much as possible is another. Given the scale and complexity of its global workforce and businesses, Unilever believed that outsourcing was the solution to achieving high performance in human resources. According to Unilever’s senior vice president and human resource outsourcing operation lead, Reg Bull, Accenture was chosen because of its exceptional people and genuine ability to deliver the complex, global solution required. To receive more Client Successes, sign up for My Outlook, your single e-mail source for all of Accenture's latest ideas and innovation, personalized specifically to your business interests and the industry issues you face. |