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PDF Help Accenture, in association with CNBC TV18, hosted a highly topical panel discussion for the banking industry as part of its "High-Performance Banking" series in Mumbai on October 7, 2008. Moderated by Shereen Bahn, executive editor, CNBC TV18, the panelists included: - Gunit Chadha, MD & CEO, Deutsche Bank, India
- V. Vaidyanathan, executive director, ICICI Bank, India
- Vikram Sud, group chief operating officer, Kotak Mahindra Bank, India
- Noel Gordon, managing director, Global Banking Industry group, Accenture
- Sanjay Tugnait, managing partner, India Financial Services group, Accenture
The discussion focused on key issues relating to today’s financial turmoil and its implications for the Indian banking sector with a focus on: - What strategic initiative should banks be undertaking given the current global financial markets "meltdown"?
- Are strategies such as cost-cutting, re-examining risks, outsourcing enough?
- How can banks find new growth opportunities and retain loyal customers?
The panel discussion was held before a vibrant audience from across the Indian public and private sector banking fraternity. The discussion saw the bankers being unequivocal in acknowledging the role of Indian regulatory authorities in maintaining the country’s financial stability and security. They also shared their perspective on how banks in India could better manage, control and protect themselves from the current global financial situation. In unison, the panel believed in increasing the focus on "customer centricity" and exercising greater prudence in managing risks and cutting costs. Noel Gordon and Sanjay Tugnait from Accenture spoke about the future landscape, customer expectations and principles of high-performance banking. Read about Accenture’s High Performance Banking point of view and our Financial Services offerings and clients. |