We work with the world's leading communications, content and high tech companies, recognizing the synergies and opportunities we can leverage within and across all three industries. We help our clients achieve high performance by deploying innovative solutions to complex problems, developing and implementing key technology applications and operating business components or entire business processes through outsourcing agreements.   Accenture Communications Solutions is a suite of proven business offerings and assets that can drive high performance for communication service providers by meeting their most important business challenges and helping them act swiftly to capitalize on opportunities.
Our solutions are built with ready-to-use components packaged with a robust common integration framework and aligned with industry standards. We continuously enrich our offerings based on implementation experiences, as well as changing market and technology conditions. Business Offerings
Accenture Communications Solutions business offerings help companies:
- Migrate to IP and develop broadband, value-added services.
- Improve operational effectiveness.
- Empower the extended enterprise and communications ecosystem.
- Strengthen customer intimacy and loyalty.
Our services include strategies, diagnostics, experienced resources and innovative and tested assets that companies can use to plan and implement their projects. Functionalities and Assets
Communications industry executives are seeking end-to-end business solutions and a trusted provider to help them meet their most important strategic challenges. High performance also depends on excellence in specific functions, such as customer relationship management, billing, business intelligence, service creation and sales. Accenture Communications Solutions offers tested and innovative assets for vital functions—delivered as individual functional solutions or as part of an end-to-end solution. Read about our services for these functions: Our solutions in these areas gain their power from four distinctive characteristics of Accenture Communications Solutions: 1. Foundations. Accenture Communications Solutions is built on a foundation of leading practices, service-oriented architectures, low-cost and high-quality delivery centers and business processes aligned with industry standards. These foundational capabilities decrease risk and result in rapid delivery of business value.  2. Deep networking capabilities. To deliver Accenture Communications Solutions we apply our leading-edge, next-generation Network Solutions Suite. This suite extends across all of the network integration services functions including: network engineering, value-added service engineering, service fulfillment, service delivery, service assurance, workforce transformation and managed network services. Our specialized networking capabilities include hundreds of highly-skilled personnel, located around the world, who participate in our network training and certification program.
3. Enhanced industry packages. Accenture Communication Solutions uses standard, leading-edge industry packages as the components of our comprehensive solutions. At the same time, we enhance these industry packages based on actual client deployments:
- Add-on components deliver functions and features over and above the standard versions of the packages.
- Our configuration templates enable clients to quickly adapt Accenture Communications Solutions to their specific needs at competitive costs.
- The latest data mining technology can detect new trends and evaluate the information against business objectives and financial targets.
4. An integration framework. Communications industry executives are looking beyond non-integrated point solutions. Accenture Communications Solutions uses an integration framework to enable a "plug-in, plug-out" approach, where we integrate each component, enabling a seamless information flow between previously siloed software packages. Today, thanks to Accenture, Slovak Telecom (a member of Deutsche Telecom AG group) can deliver three to four new services or campaigns each month. For this work, Slovak Telecom and Accenture were honored at the seventh annual World Billing Awards ceremony, which acknowledges excellence in billing solutions. Learn more about our global expertise in the communications and high-tech industry and the services Accenture offers in the Czech Republic. To Top |