Quite often, the business case for implementing shared services focuses on cost savings and cost avoidance, with a heavy emphasis on increased customer satisfaction. These are important goals, but Accenture believes that shared services is an important enabler of grander strategies and business trends occurring today. Shared services is a notable illustration of a new operating model in the multi-polar world, as well as an example of a strategy critical to achieving high performance under these changing conditions. See our material below for further information on this topic. Video: Achieving High Performance in a Multi-Polar World Given the new and challenging dynamics of the multi-polar world, what does it take to be a high performer? Accenture believes that shared services, when planned and deployed properly, can be a key driver of high performance in this more complex and ever-changing global business environment. Watch Dan London, managing director of Accenture's Finance & Performance Management service line, deliver a keynote address on this topic at the Accenture Eighth Annual Global Shared Services Conference. Read the video transcript [PDF, 811KB]
PDF Help Podcast: Shared Services and High Performance in a Multi-Polar World   In this podcast, Dan London, managing director of Accenture's Finance & Performance Management service line, talks about a major trend in global business and how this trend is having an effect on business models and strategies. He then explains how a shared services model can help businesses achieve high performance in a changing world.
Read the podcast transcript [PDF, 800KB]
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Shared Services and High Performance in a Multi-Polar World
In this October 2007 Outlook article, Dan London, managing director of Accenture's Finance & Performance Management service line, discusses how shared services can be a key driver of high performance in a multi-polar world. Read Shared Services and High Performance in a Multi-Polar World To Top |